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Do you accept PayPal?
Do you have a minimum order size?
Can I pick up an order?
Do you have a catalog or order forms?
Do you accept payment with an international billing address?
What shopping cart does CandleScience use?
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Where Is My Package?
Can I Change My Order?
What is the return and refund policy?
I placed an order but I did not receive a confirmation e-mail?
Why was I charged double for my order?
What is an AVS mismatch error?
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Can I have my order shipped by USPS?
How long will UPS shipping take?
Is international shipping available for my order?
Does CandleScience ship pallets or mixed pallets?
Why does it show that my order will ship from Reno and Morrisville?
Does CandleScience offer the UPS Hundredweight discount?
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PICKUP ORDER SUPPORT
How do I pickup my order at the Reno, NV warehouse?
How do I pickup my order at the Morrisville, NC warehouse?
I Forgot My Password
How Do I Create an Account?
Why Do I Need to Create An Account?