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Browse Frequent Questions

Candles

Most Popular Candle Making FAQs

What wick size should I use? What wax should I use? How much fragrance oil should I add to melted wax? What temperature should I add fragrance oil to melted wax? How do I get the fragrance to smell stronger?
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Soaps

Our Top Soap Making FAQs

What soap making supplies do I need to get started? How much fragrance can I add to Melt and Pour soap? Which Melt and Pour Soap base should I use? What dyes can I use with Melt and Pour soap? Can I add additional ingredients to the soap?
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Orders

Our Top Ordering and Account FAQs

What is the return and refund policy? How long will UPS shipping take? Is international shipping available for my order? Can I pick up an order? How do I get wholesale pricing? What is an AVS mismatch error?
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Contact Us

Our average response time is one business day or less

The Support team will be out of the office on July 4 to celebrate Independence Day.

While our response time may be a little slower than what you typically expect from us, we will respond to each ticket in the order it was received. You'll hear from us soon!

If you're celebrating, Happy Fourth! We look forward to connecting with you after the holiday.

- the CandleScience Support team


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text us 919-891-6226