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How do I use a gift card to pay for my order?

  • Updated

You can use a prepaid gift card to pay for your CandleScience order as long as it supports the Address Verification Service (AVS). All card payments through CandleScience are required to pass an AVS check to prevent online credit card fraud.

If you'd like to use a prepaid card to pay for your order, there are a few steps to take first.

1. Call the number on the back of the card and ask if they support AVS. If you'd prefer, you can also visit the website listed on the back of the card for more information.

2. If they support AVS, you can request that they assign a billing address to your prepaid card. Be sure to ask how long it may take for the change to take effect.

3. After waiting the recommended time, you can place your order normally. Be sure to enter the billing address you assigned to the card as the billing address for your order!


 Please note: if you do not assign a billing address to the card, your payment will be declined.


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