How do I use a gift card to pay for my order?

All payments through CandleScience are required to meet address verification as an effort to prevent online credit card fraud. Pre-paid gift cards can be used to make a purchase, however you will need to do the following:

 

1. Call the number on the back of the card (or visit the card issuer website) and ask if they support AVS (address verification service).

2. If they do support AVS, request that a billing address be assigned to your pre-paid card

3. It may take up to 24 hours for your card information to be updated.

4. After 24 hours place an order as normal. Be sure to use the billing address you assigned to the card as the billing address for your order!

 

Please note: if you do not assign a billing address to the card, your payment will be declined.


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