How do I pickup my order at the Durham, NC warehouse?

Durham, NC Warehouse Pickup Instructions: 

Pickup Order Processing Time:

  • Once your pickup order has been submitted online, it will be ready in approximately 1 hour.
    • Please note that we do not have a storefront and are unable to accept in-person purchases. All pick up orders must be placed in advance on the website.

Pickup Hours:

  • Monday-Friday: 8am - 5pm
  • Saturday-Sunday: Closed
Durham, NC Pickup Location:
CandleScience Distribution Center (Pickup door at the back of the warehouse)
1717 E. Lawson St.
Durham, NC 27703
Get Directions >

Our Durham warehouse is just a 10 minute drive from our old location in Morrisville, and is conveniently located right off NC Highway 147.

Where To Go:

From E. Lawson Street, drive past the main entrance for the Durham Exchange Club Industries (DECI) and follow the "CandleScience order pickup" signs to the back of the warehouse.

The pickup door is located near the center of the building. Ring the bell at this door to pickup your order.

Please exit the property the same way you entered. This is a multi-function facility so we can only assist you at our pickup area. Please contact our support team if you need help locating our pickup area.

Tax Notice: North Carolina Sales Tax is charged for all orders processed for pickup.

This location is not a retail store, and orders cannot be placed at the warehouse.

Pickup orders are not packaged for shipping, be sure to check your order prior to leaving the warehouse to ensure that you have received all of your items!

Due to warehouse restrictions, 3rd party Freight Pickups are not permitted.


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