We always strive to meet the needs of our community and it is our policy to notify customers of any potential changes to our stock, even if they are temporary.
On March 19th, 2020, one of our glassware suppliers, Libbey, announced that they will halt production for a minimum of two weeks in an effort to combat the spread of COVID-19. Their statement can be read below:
“In light of the rapidly evolving situation, the Company will temporarily halt production at its Toledo, Ohio, and Shreveport, Louisiana, manufacturing facilities for a minimum of two weeks beginning March 23.”
"In accordance with the guidance of global health professionals, and in light of rapidly evolving market conditions, we made the difficult but necessary decision to suspend production at our facilities and close our U.S. stores during this period of unprecedented uncertainty" said Mike Bauer, chief executive officer of Libbey. "Safeguarding the health and safety of our associates, customers and the communities we serve is our top priority, and in anticipation of ongoing market headwinds, we believe this decision is prudent and necessary. We will continue to closely monitor the situation across our global facilities and will make adjustments as necessary. We remain committed to upholding our mission of creating the most rewarding experiences for customers and end users"
CandleScience currently has a healthy stock of all Libbey glassware we offer, but due to the halt in production there may be delays in our ability to restock. We will continue to reorder as we are able, and if there are any delays we will make the estimated restock date visible on the corresponding product details page.
Maintaining access to the products you depend on for your business is as important to us as it is to you. We are continuing to monitor the situation and will provide updates as they are available. If you have any questions or need assistance please contact our Customer Support team. You can find more information on how to contact us by following this link.