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Order and Account Help
PRE-ORDER
- ★ How do I use a gift card to pay for my order?
- ★ Do you accept PayPal?
- Does CandleScience offer coupon codes?
- Do you have a minimum order size?
- Can I pick up an order?
- Do you have a catalog or order forms?
POST-ORDER
- Where is my package?
- Can I change my order?
- What is the return, refund, and damage policy?
- I placed an order but I did not receive a confirmation e-mail?
- Why was I charged double for my order?
- What is an AVS mismatch error?
SHIPPING SUPPORT
- What Shipping Methods are Available?
- Do you ship to APOs?
- Why am I seeing two different shipping prices?
- Where is CandleScience located?
- Can I have my order shipped by USPS?
- How long will UPS shipping take?