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CandleScience Support
Order and Account
Shipping
Shipping
My order arrived damaged. What should I do?
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Where is my order?
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Are there extra requirements for large orders shipped to Canada?
What does shipping to Canada cost?
Will I be charged when the order arrives to Canada?
I live in Canada. Can I return an order?
How long will it take for my order to arrive to Canada?
My order is missing items. What should I do?
What does shipping within the United States cost?
What should I expect for my freight order?
Where does CandleScience ship?
What shipping methods are available?
Why does it show that my order will ship from multiple warehouses?
Can I have my order shipped by USPS?
Can I send my order to a P.O. Box?
How long will UPS shipping within the United States take?
Does CandleScience ship pallets or mixed pallets?
Does CandleScience offer the UPS Hundredweight discount?
What exactly does Carbon Neutral mean?
My package is lost
Do you ship to APOs?
Is international shipping available for my order?